Privacy Policy

Last updated: 2026

GoldPen Resort LLC ("GoldPen Resort," "we," "us") respects your privacy. This policy explains what information we collect in connection with our SMS notification program and how we use it.

Information We Collect

When you sign up for SMS updates on our website or make a reservation with GoldPen Resort, we collect your name, mobile phone number, and (when applicable) email address and reservation details (dates, room/unit, and payment status). If you submit our SMS consent form, we also record the time, source page, and version of the disclosure you agreed to.

How We Use Your Information

We use your mobile phone number solely to send SMS notifications related to your reservation, including booking confirmations, check-in and check-out reminders, account updates, and payment or invoice notifications.

Message Frequency and Rates

Message frequency varies based on your reservation activity. Message and data rates may apply; charges depend on your mobile carrier and plan.

No Third-Party Sharing

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with service providers is permitted only when necessary to operate the messaging service (e.g., our SMS delivery platform). SMS opt-in data and consent will not be shared with third parties for their own marketing purposes.

Accessing, Correcting, or Deleting Your Data

You may request access to, correction of, or deletion of your personal information at any time by contacting us at support@goldpenresort.com or 786-441-6561.

Opting Out

You may opt out of SMS messages at any time by replying STOP to any message you receive from us. See our Terms & Conditions for full program details.

Contact Us

Questions about this policy or your data can be directed to support@goldpenresort.com or 786-441-6561.